Scope and Applicability
This KYC Policy governs the collection, verification, storage and use of personal data for identity verification and risk assessment by Dada8. It applies to all registered Users and to all transactions conducted through the Dada8 platform, including deposits, wagers, and withdrawals. The Policy supplements the Terms and Conditions and the Privacy Policy and forms part of the legal framework governing User interactions with Dada8. By opening an account and engaging in wagering activities, the User consents to the collection and processing of personal data for KYC purposes in accordance with this Policy.
Identity Verification
Users must provide credible, government issued identity documentation to establish their identity. The information collected includes full legal name, date of birth, country of residence, and a current photograph. Documentation must be current, legible and capable of establishing identity. Acceptable documents include:
- Passport;
- National identity card;
- Driver's license.
Documents may be submitted in color scans or clear photographs. The User may be required to provide additional information or to perform biometric verification (for example, facial recognition) where permissible and necessary to complete the verification process. The User represents that the information provided is accurate and up to date. If verification cannot be completed, Dada8 may impose restrictions on account activity or suspend the account until verification is completed.
Age and Eligibility
Participation in wagering activities on the Dada8 platform requires the User to be at least eighteen years old. The User confirms that they meet this age requirement and that the legality of their participation in gambling activities in their jurisdiction is not impaired by this Policy. If age or eligibility cannot be confirmed, access to services may be restricted or terminated.
Proof of Address
To verify residence, the User must provide a document proving a current address. Acceptable proofs include:
- Utility bill (electricity, water, gas, or similar) bearing the User's name and address, dated within the last three months;
- Bank or credit statement showing the User's name and address, dated within the last three months;
- Government correspondence or official document displaying the User's name and address.
Documentation submitted for address verification must be clear and legible. If address information cannot be confirmed, Dada8 may request supplementary documentation or suspend related account activity.
Source of Funds and Financial Integrity
In order to comply with anti money laundering and countering the financing of terrorism requirements, the User may be required to provide evidence of the origin of funds and the financial profile used for wagering. Acceptable evidence may include bank statements, payslips, tax returns, or official documents linking the funds to the User. For corporate or third party sources of funds, supporting documents establishing the relationship and control may be requested. All documents must be up to date and in the User’s name or clearly connected to the User.
Sanctions, Politically Exposed Persons and Risk Assessment
Dada8 conducts ongoing sanctions screening and risk assessment. If a User is identified as a sanctioned person, or if a high risk profile is detected, enhanced due diligence or restrictions may be applied, including withdrawal limits, temporary freezes or account closure. Dada8 reserves the right to suspend or terminate accounts that fail verification, or that are associated with prohibited activities.
Verification Timeline and Outcome
Requests for verification documentation will be reviewed promptly. In general, a determination will be made within five business days from the receipt of complete and legible documentation. If additional information is required, the User will be notified and given a reasonable period to respond. Prolonged delays may result in temporary restrictions on account functionality.
Account Access, Limitations and Suspension
Until verification is completed to Dada8's satisfaction, accounts may be subject to limitations on deposits, withdrawals and wagering. If KYC verification cannot be completed or documentation is falsified or withdrawn, Dada8 may suspend, restrict or terminate the account in accordance with applicable law and regulatory requirements.
Data Privacy, Security and Retention
Dada8 processes personal data in accordance with applicable data protection laws. Personal data collected for KYC purposes will be stored securely and access restricted to authorized personnel. Data will be retained for as long as necessary to fulfil regulatory obligations and to administer the User’s account, subject to applicable legal retention requirements. Dada8 employs industry standard security measures, including access controls, encryption in transit and at rest, and periodic security assessments to protect data integrity and confidentiality.
Communication and Consent
Dada8 may communicate with the User via email, telephone or within the platform to request documentation, confirm verification status or notify changes to this Policy. The User consents to such communications for the purposes of KYC processing and related compliance activities.
Policy Modifications
Dada8 reserves the right to amend this KYC Policy at any time. Material changes will be communicated to Users in a timely manner and will take effect upon posting. Continued use of the platform after posting constitutes acceptance of the updated policy.
Governing Law and Dispute Resolution
This KYC Policy and the processing of personal data in connection with KYC are governed by the laws of the licensing jurisdiction applicable to Dada8. Any disputes arising from, or related to, KYC processing will be resolved by the competent courts of that jurisdiction, or in arbitration if applicable under the governing licensing framework and regulatory requirements.
User Rights and Complaints
Users retain the right to access personal data held by Dada8, to request corrections or deletions where permissible, and to file complaints with the competent data protection authority in accordance with applicable law. Requests should be directed to the Compliance team.
Contact Information
For questions regarding KYC procedures or to submit documentation, please contact Dada8 Compliance at [email protected].